Terms and Conditions nbi123 – Platform Usage Guidelines

1. Acceptance of Terms of Use

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User" or "Player") and nbi123 ("Platform", "We"). This document governs all aspects of your use of the nbi123 platform, including but not limited to account registration, access to games, financial transactions, bonus claims, and all other interactions with our platform.

By accessing nbi123.app, registering a new account, or using any of our services, you acknowledge that you have read these Terms carefully, fully understand their contents, and agree to be bound by all provisions stated herein.

Nbi123 reserves the right to update or amend these Terms at any time without prior notice. Any amendments take effect immediately upon posting on this website. It is the user's responsibility to review these Terms periodically to ensure you are always aware of the latest terms in force.

2. User Eligibility

To use the nbi123 platform, you must meet all of the following eligibility requirements at all times during your use:

• Aged 18 years and above at the time of registration and during use of the platform.
• Registering under your own name with accurate and truthful personal information.
• Not located in a region or jurisdiction that prohibits online gambling activities.
• Not currently listed on any gambling regulatory body's self-exclusion register.
• Having full legal capacity to enter into a binding agreement.

Nbi123 reserves the right to request identity verification (KYC) at any time. The KYC process requires you to submit valid identification documents such as a national ID card, passport, or other recognised official documents. This process is part of our commitment to platform security and legal compliance.

3. Account Registration & Management

Each individual is only permitted to hold one (1) active account at nbi123. This applies even if you use a different name, email address, IP address, or device. Holding multiple accounts is a serious violation that may result in all related accounts being suspended and balances forfeited.

During registration, you are required to provide truthful, accurate, and complete information including your full name, date of birth, phone number, and an active email address. The information provided must match your official identification documents.

• Your account password must be strong and must not be shared with anyone.
• You are fully responsible for all activities carried out under your account.
• Any suspicious activity on your account must be reported to customer support immediately.
• Nbi123 does not accept registration using another person's email address or phone number.

4. Deposits & Withdrawals

Nbi123 supports a variety of local Malaysian payment methods including DuitNow, FPX, Touch 'n Go eWallet, GrabPay, and bank transfers. All deposits are processed instantly upon confirmation of payment received from the respective financial service provider.

For withdrawals, the following applies:

• Your first withdrawal must be made to the same payment method used for your first deposit (anti-money laundering procedure).
• The minimum withdrawal limit is RM 30 per transaction.
• Withdrawals to local eWallets are typically processed within less than 1 hour on business days.
• Withdrawals to bank accounts are processed within 1 to 3 hours depending on the processing time of the respective bank.
• Nbi123 reserves the right to request additional identity verification before approving any withdrawal if deemed necessary.

Accounts that deposit funds but show no gaming activity, or appear to use the platform solely for fund transfers, may be suspended and reviewed by our compliance team.

5. Bonuses, Promotions & Special Offers

Nbi123 offers a variety of bonuses and promotions from time to time. Each bonus is subject to specific terms and conditions stated in the respective offer, including wagering requirements, validity period, and eligible game restrictions.

• Bonuses may only be claimed once per offer unless otherwise stated.
• Wagering requirements must be met before any winnings from bonus funds can be withdrawn.
• Nbi123 reserves the right to cancel bonuses and associated wins if bonus terms are found to have been violated.
• Players who register multiple accounts to claim the same bonus will forfeit all related bonuses and winnings.
• Nbi123 reserves the right to modify, suspend, or terminate any promotion at any time.

6. Game Rules & Results

All games on the nbi123 platform use a Random Number Generator (RNG) that has been independently audited by a qualified auditing body. This ensures that every game outcome is entirely random and cannot be manipulated by any party, including nbi123 itself.

Game results recorded by our system are final. In the event of any dispute regarding a game result, our server logs will serve as the primary reference and the outcome shall be final and binding.

• Wins obtained through the exploitation of bugs or technical vulnerabilities are invalid and will be voided.
• Nbi123 reserves the right to void any game rounds that occurred during an identified technical disruption.
• Each game has an RTP (Return to Player) value that can be checked in the relevant game information.

7. Prohibited Activities

The following are strictly prohibited on the nbi123 platform. Violation of any of these prohibitions will result in immediate account suspension, forfeiture of all balances and wins, and potential legal action:

• Using automated software, bots, scripts, or any third-party tools to play or interact with the platform.
• Registering or using another person's account without valid authorisation.
• Sharing your account or granting access to any third party to use your account.
• Any attempt to exploit or hack the systems, databases, or technical infrastructure of nbi123.
• Introducing illicit funds or using the platform for money laundering purposes.
• Filing unauthorised chargebacks through a payment provider after using those funds for gameplay.
• Communicating in a rude, threatening, or harassing manner towards customer support staff or other users.

8. Account Closure & Suspension

Closure by Player: You may close your nbi123 account at any time by contacting our customer support team. Prior to closure, all eligible balances will be returned to you via your verified payment method, subject to the fulfilment of any active wagering requirements.

Suspension by nbi123: nbi123 reserves the right to suspend or close any account at any time without prior notice under the following circumstances:

• Violation of any part of these Terms and Conditions.
• False or misleading registration information.
• Suspicious or potentially unlawful activities.
• Failure to submit the requested KYC documents within the specified timeframe.
• Requests from relevant authorities or regulatory bodies.

9. Liability Limits & Disclaimers

The nbi123 platform is provided on an "as is" and "as available" basis. While we strive to keep the platform running smoothly, nbi123 does not guarantee that the service will always be free from technical disruptions, delays, or errors.

Nbi123 shall not be liable for any indirect, consequential, or punitive losses arising from the use of this platform, including but not limited to:

• Losses caused by internet service disruptions or connectivity issues on the user's end.
• Losses resulting from unauthorised use of account credentials due to user negligence.
• Delays in transaction processing caused by third-party payment providers.
• Losses arising from a user's misunderstanding or misinterpretation of game rules.

Nbi123's maximum liability to any user under any circumstance is limited to the total amount deposited by that user within the 30 days preceding the claim.

10. Amendments & Applicable Law

Nbi123 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time. Amendments take effect immediately upon publication on this website. Continued use of the platform after amendments are published constitutes acceptance of the revised terms.

We recommend you review this Terms and Conditions page regularly to ensure you are always aware of the latest terms governing the use of the nbi123 platform.

Any dispute arising from the use of the nbi123 platform will first be resolved through negotiation. If negotiation fails, the dispute will be referred to binding arbitration under mutually agreed arbitration procedures. The arbitration decision is final and binding on both parties.